Air travel for people with motor disabilities may sometimes be very complicated. The Québec City Jean Lesage International Airport strives to simplify your life and offer you the best experience possible.
However, in order to better assist you and simplify the security screening process, there are certain things you can do to prepare for your departure before leaving.
Better adapted passenger drop off and pick up areas
Designated areas for easy pick up and drop off for passengers requiring special assistance are available on the access road to the terminal building near the entrance and exit areas.
Passes for accompanying adults
If you require assistance in the restricted areas, the person accompanying you must ask your air carrier for a temporary pass giving them access to the boarding area.
Guide animals are allowed inside the Québec City Jean Lesage International Airport. The airport has a designated outdoor area for these animals to relieve themselves, which is located near the domestic arrivals exit.
For more information on the procedure to follow when travelling with your animal, please contact your airline carrier.
People with impaired hearing
The Québec City Jean Lesage International Airport offers public phones with ATS keyboards located before and after security checkpoints, and at the Information counter.
There are some twenty parking places designated for drivers with a handicapped parking permit. These spaces are located near the terminal and all other buildings on the airport site.
For parking rates, please refer to the website's section on parking.
All car rental companies offer a limited number of vehicles adapted for wheelchairs and equipped with manual control. We strongly suggest to reserve ahead.
If you are a passenger with special needs or limited mobility, adjustments to the usual screening process may be necessary. Please contact your airline or the airport for information about how security screening is conducted so that you can make the necessary arrangements.
To learn more about the available screening options depending on your situation and obtain valuable tips to help you prepare, please consult the Canadian Air Transport Security Authority (CATSA).