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Please note that our email answering service is available during regular business hours.

If your request requires an immediate response, please contact our Passenger Experience department directly.

Passenger Experience

Available 24 hours a day, 7 days a week
Telephone : 418 640-3300
Toll-free : 1 877 769-2700

Questions about arrivals or departures

To check flight arrival and departure times, please see the page provided for this purpose or contact your airline carrier directly.

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