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Request for refund - Parking

Have you made your parking prepayment from If so, you may cancel or modify your prepayment up to 2 hours prior to the entry time you selected when you prepaid.

Submit your claim after your vehicle has left the parking lot. Claims made before the vehicle has left are not processed.
Your refund request will be reviewed to confirm that a refund is possible. To find out more, see our Terms and Conditions and our Frequently Asked Questions pages.

A member of our team will review your request. If your request is eligible, the refund will be issued within the 30 next days.

If the information entered in the form below is incomplete or incorrect, your request will not be processed.

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