You will find here the information related to the access to the V.I.P Lounge by Club Med at the Québec City Jean Lesage International Airport (YQB).
On the day of their flight, ALL passengers with a boarding pass for a flight departing from Québec City Jean Lesage International Airport (YQB).
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- Through your travel agent who is a member of the YQB+ program
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You will have free access to the lounge if you present one of the following valid cards AND a boarding pass for same-day departure from YQB:
- Air Canada Aeroplan 50K
- Air Canada Aeroplan 75K
- Air Canada Aeroplan Super Elite
- Star Alliance GOLD flying on Air Canada
- Air Canada Maple Leaf Club Worldwide
- Air Canada VIP Card
In addition, Air Canada Business Class passengers who hold a Business Class fare for any leg of their itinerary beginning at YQB also have complimentary access to the lounge.
Not flying Business Class and do not hold one of the above cards? Click here to purchase access.
Some Air France passengers have complimentary access to the lounge. These passengers will receive a QR code when they check in at the Air France counter at Québec City Jean Lesage International Airport (YQB). Upon arrival at the lounge, they will have to present this QR code AND an Air France boarding pass for a departure from YQB the same day. These are the types of passengers:
- Ultimate Members: you and one guest have complimentary access to the lounge.
- Flying Blue Platinum or Gold Members: you and one guest have complimentary access to the lounge.
- SkyTeam Elite Plus Members: you and one guest have complimentary access to the lounge.
If you are an Air France passenger who does not qualify for complimentary access, you can purchase an access at an Air France discounted fare at a transactional kiosk located directly in front of the lounge.
Have you booked a package from the Luxury Collection? Consult the voucher that Transat has sent you by e-mail. The voucher is part of a PDF document containing information about your trip. It contains instructions for free access to the lounge.
Other Air Transat passengers can benefit from a preferential rate by following the procedure posted in the electronic documents provided by Transat following their purchase of an airline ticket or package. Already at YQB? Please click here.
Make sure you have downloaded and activated your Priority Pass application.
When you arrive at the lounge, open your Priority Pass app and present the QR code to the digital reader. A screen will show you the steps to follow.
Do you have a VISA or MASTERCARD credit card with Priority Pass?
Several Canadian financial institutions have ended their partnership with Priority Pass in the spring and summer of 2022. Before entering the lounge, contact your financial institution to confirm which application to download as your provider may no longer be Priority Pass.
Your physical Diners Club card does not grant you entry to the lounge. However, all you have to do is download and activate the Priority Pass application. Priority Pass is part of your credit card privileges.
When you arrive at the lounge, open the Priority Pass application and present the QR code to the digital reader. A screen will show you the steps to follow.
When you arrive at the lounge, open your Lounge Key application and present the QR code to the digital reader. A screen will show you the steps to follow.
Do you have a VISA or MASTERCARD credit card with Lounge Key?
Several Canadian financial institutions have ended their partnership with Lounge Key in the spring and summer of 2022. Before entering the lounge, contact your financial institution to confirm which application to download as your provider may no longer be Lounge Key.
If you are an American Express Cardmember with a Centurion® Card, Platinum Card®, Business Platinum CardTM from American Express or American Express® Corporate Platinum Card, you can access the lounge by scanning your Priority Pass membership using the Priority Pass mobile app at the eGate. Amex and Priority Pass terms & conditions and guest access policy apply. You are permitted complimentary entry into the lounge for yourself and one guest; entry fees apply to additional guests. If you haven’t yet enrolled for a Priority Pass membership, please call the number on the back of your Card to request enrollment.
If your American Express Card is listed above but you haven't yet enrolled for a Priority Pass membership, please call Customer Service at 1-866-257-0878 in order to request enrollment.
If your American Express Card is not listed above, you can click here to purchase access to the lounge.
When you arrive at the lounge, scan the DragonPass QR code on the digital reader. A screen on the e-gate will show you the steps to follow.
If your benefits are from VISA, please download and register in the VISA Airport Companion mobile app by DragonPass and scan your QR code on the digital reader.
If your benefits are from MasterCard, please download and register in the MasterCard Travel Pass mobile app by DragonPass and scan your QR code on the digital reader.
When you arrive at the lounge, swipe your TAV Passport card (Classic, Plus or Edition) in the card reader. A screen will show you the steps to follow.
When you arrive at the lounge, open your LoungeMe app and present the QR code to the digital reader. A screen will show you the steps to follow.
Are you taking a flight from YQB after your stay at Club Med Québec-Charlevoix? Check the confirmation email you received from Club Med. You will find the access instructions.
Access to the lounge on presentation of a Mastercard or Priority Pass card has ended.
Access to the lounge is now available to certain World or World Elite Mastercard cardholders in Canada. Please download the new Mastercard Travel Pass app and register your Mastercard and any other passes provided to you by your issuer to validate your eligibility.
Click here to download the app from Google Play.
Click here to download the app from App Store (Apple).
Do you have a Mastercard Airport Experiences? You will need to download the app to activate your LoungeKey. The QR code that LoungeKey will give you each time you visit the lounge is what will allow you to enter.
To download your application from the App Store (Apple).
To download your application from Google Play (Android).
Install the application and follow the instructions that will be displayed. The process only takes a few minutes.
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OR - Consult your YQB+ member travel agent
I am at the airport
- Click here for details.
Click here to find out.
Upon arrival at the V.I.P Lounge by Club Med, you will find two gates. On these gates, you will see a screen that will show you the steps to follow to enter the lounge.
Make sure you have your boarding pass for a flight departing from Québec City Jean Lesage International Airport (YQB) on the day of your visit, AS WELL AS your valid QR code or access document if you are a member of a program or a holder of one of the cards mentioned above.
Accesses purchased on our website are refundable up to TWO HOURS BEFORE your scheduled arrival date and time at the lounge (this information is written in the confirmation email). To cancel your access, click on the link in your confirmation email or click here. It will take a few days for the refund to be processed by your financial institution.
Accesses purchased through your YQB+ member travel agent are refundable up to TWO HOURS PRIOR to your scheduled arrival date and time at the lounge (this information is written on the confirmation email). To cancel your access, contact your travel agent.
Accesses purchased on our website can be changed up to TWO HOURS BEFORE your scheduled arrival date and time at the lounge (this information is written in the confirmation email). To change your access date and/or time, click on the link in your confirmation email or click here.
Accesses purchased through your YQB+ member travel agent can be changed up to TWO HOURS PRIOR to your scheduled arrival date and time at the lounge (this information is written in the confirmation email). To change your access date and/or time, contact your travel agent.
Access to the V.I.P Lounge by Club Med is computerized since January 2022. To enter, passengers must present a valid QR code. Vouchers and voucher books purchased until March 2020 do not have QR codes.
However, we will be happy to replace your unused paper vouchers with QR codes. Contact us at [email protected].
Nourcy, our food and beverage partner (who also manages the Brûlerie Rousseau par Nourcy at the Québec City Jean-Lesage International Airport), offers a light menu that changes with the seasons as well as snacks. Hot and cold beverages as well as a selection of wines, beers and spirits are also included with the cost of admission to the lounge. ALL products offered must be consumed in the lounge.
No. All food, alcoholic beverages and non-alcoholic beverages must be consumed in the lounge. Customers may not leave the lounge with any items. Consumption in the lounge ONLY.
The V.I.P Lounge by Club Med is the only lounge at Québec City's Jean Lesage International Airport (YQB). Its name, décor and food offering have changed for its reopening in December 2021.
Aéroport de Québec Inc. does not have direct agreements with credit cards. It is the credit card issuers who make agreements, for some of their cards, with private access programs to lounges around the world. These agreements result in privileges for the holders of certain credit cards. On the official website specific to your credit card, you will find information about your privileges and, if it is written that you have access to the V.I.P Lounge by Club Med at the Québec City Jean Lesage International Airport (YQB), what is the procedure to follow.