Yes, flights are continuing to take off and land at Québec City Jean Lesage International Airport (YQB). We are working hard to help our passengers travel safely and keep operations running smoothly.
However, some airlines may change their schedules and flight capacities. Always check the status of your flight with your airline before travelling to YQB.
Under our ground lease with Transport Canada, we are required to manage, operate, and maintain the runways and facilities at Québec City Jean Lesage International Airport (YQB) as long as demand requires. For that reason, unless otherwise specified, we have a duty to provide a minimum level of service, even if it’s only for emergency situations and the transportation of essential goods.
Access to the terminal will be restricted to same-day passengers and airport employees. Companions are asked to stay outside. Minor children and people who require assistance may be accompanied by one other person.
A global travel advisory is currently in effect. The Government of Canada therefore recommends that all citizens avoid non-essential travel outside Canada until further notice. “Non-essential travel” means travel for tourism, recreation, and entertainment.
If you must travel outside of Canada, airlines may still deny boarding if you are showing symptoms of COVID-19. If you are denied boarding for this reason, you will not be able to board a flight for 14 days unless you present a medical certificate confirming that your symptoms are not caused by COVID-19. These measures apply to aircraft with a capacity of 10 seats or more.
On March 18, 2020, the Government of Canada announced the temporary closure of the Canada-U.S. border for all non-essential travel. In addition, the government has ordered all airlines to redirect international passenger flights to four Canadian airports: Toronto Pearson International Airport, Vancouver International Airport, Montréal-Pierre Elliot Trudeau International Airport, and Calgary International Airport. Click here to learn more about these measures.
Passengers with symptoms of COVID-19 will not be allowed to board an aircraft. The health check includes questions and a visual observation of symptoms. Some airlines also take their passengers’ temperatures.
If you are denied boarding for this reason, you will not be able to board a flight for 14 days unless you present a medical certificate confirming that your symptoms are not caused by COVID-19. These measures apply to aircraft with a capacity of 10 seats or more.
This measure has been in effect since March 30 at noon EDT.
There is no mandatory quarantine for people travelling to Canada. However, nearly all provinces and territories request that international travellers, except those providing essential services, self-isolate to limit the spread of COVID-19 within the country. This is a recommendation, not a requirement.
Visit the CATSA website for travel advice.
As of April 20, 2020, the Government of Canada is requiring travellers to wear a removable non-medical mask or face cover that is large enough to cover their mouth and nose while in Canadian airports and aboard aircraft. In addition, all passengers and non-passengers are required to wear a face cover at the CATSA security checkpoint.
All passengers and employees of Québec City Jean Lesage International Airport must wear a mask or face cover at all times when in the terminal. Children under the age of 2 and people with breathing difficulties or disabilities, or those who are unable to remove their face cover unassisted, are not required to wear a mask.
Learn more about making a mask here.
For more information on the Government of Canada’s requirements, click here.
The airport does not provide masks. Please make sure you have one before you arrive at the airport. You can also buy masks at the Relay convenience store located in the secure airside zone after the security checkpoint.
You may pick up or drop off a passenger. However, we ask that you do not enter the terminal. Access to the terminal is restricted to same-day passengers and on-duty airport employees. Minor children and people who require assistance may be accompanied by one other person.
You are welcome to use CellPARQ, a free cell phone parking lot that lets you stay in the car and pick up your loved ones in front of the terminal when they’re ready to leave.
Access to the terminal is restricted to same-day passengers and on-duty airport employees. Companions are asked to stay outside.
Minor children and people who require assistance may be accompanied by one other person.
The Relay convenience store and Pidz pizza bar, located in the secure airside zone, are open every day.
Some stores and restaurants are temporarily closed or have modified their business hours. You will find the details of the opening hours of the businesses in the Shops and restaurants section.
Beverages and snacks are available at the vending machines in the public and secure areas of the terminal.
Travellers entering Canada must fill out a coronavirus form and be assessed by a border services officer or a quarantine officer. They must also meet the crossing requirements.
We encourage you to use the ArriveCAN and CanBorder apps to make your return easier and avoid the need to handle paper documents.
CanBorder: Allows you to prepare an eDeclaration on your phone, minimizing contact with kiosks.
ArriveCAN: Allows you to prepare your health declaration.
The mobile apps are available in Apple’s App Store and Google Play. They can be downloaded for free and installed on the following devices:
- iPhone running iOS 12 or higher;
- Android phone or tablet running OS 6 or higher.
ArriveCAN is also available as a web app, which you can access from any laptop or desktop computer.
As of Wednesday, March 25, the Government of Canada has imposed a mandatory 14-day isolation period for all travellers returning to Canada under the Quarantine Act.
On April 14, the Government of Canada updated its mandatory requirements for travellers entering Canada with additional measures to prevent the spread of COVID-19 and protect the most vulnerable.
Upon arrival, all travellers must confirm that they have an appropriate place to self-isolate or quarantine. In addition, all travellers arriving in Canada must wear a non-medical mask.
If you feel sick when you return to Canada, you must notify the border services officer when you arrive.
The Canada Border Services Agency (CBSA) is responsible for screening passengers arriving from the United States and other international destinations.
On March 14, the Minister of Foreign Affairs recommended that all Canadians abroad should return to Canada by commercial means.
Under the Aeronautics Act, the Minister of Transport requires air operators to deny boarding to travellers who are symptomatic (regardless of citizenship status) and keep them from boarding an international flight to Canada, including a trans-border flight. Please contact your airline and the relevant government authorities to discuss possible arrangements.
To limit the spread of COVID 19, CATSA is required by the Aeronautics Act to verify that the temperature of passengers and non-passengers is below 38 ⁰C, the threshold established by Transport Canada before allowing access to the screening checkpoint. Their temperature will be taken by means of a temperature verification camera installed on a tripod two meters away, or more closely by means of a portable non-contact thermometer.
Learn more about the measures taken by CATSA: https://www.catsa-acsta.gc.ca/en/covid19-response
People with coronavirus-like symptoms are not permitted to use public transportation to get to the place where they will be isolating. Symptomatic individuals will be assessed by a quarantine officer, who will make the necessary arrangements.
Parking in our parking lots is free until September 24, 2020.
If you had a parking reservation, you can cancel it and request a refund by following the link in your reservation confirmation email.
In order to make travellers aware of the need to maintain physical distancing, YQB has implemented a poster campaign and plays audio reminders in the busiest areas of the terminal.
Airlines and our government partners are responsible for enforcing physical distancing measures in the lines for their services.
Visit the Advice for Travellers - Protecting Yourself and Others page to learn about the health measures we’re taking to protect airport passengers and employees.
To limit the spread of COVID 19, CATSA is required by the Aeronautics Act to verify that the temperature of passengers and non-passengers is below 38 ⁰C, the threshold established by Transport Canada before allowing access to the screening checkpoint. Their temperature will be taken by means of a temperature verification camera installed on a tripod two meters away, or more closely by means of a portable non-contact thermometer.
Learn more about the measures taken by CATSA: https://www.catsa-acsta.gc.ca/en/covid19-response
If you have a fever upon your arrival in Canada, you will be isolated and a Canada Border Services Agency quarantine officer will ask you questions about your health. They will then assess the situation with a representative of your airline.
Airlines are responsible for sanitizing their aircraft. If you have questions about aircraft cleaning, we encourage you to contact your airline directly so you can better understand its precautionary measures.
Note that under the Quarantine Act, airlines must inform the Public Health Agency of Canada (PHAC) of any cases of illness prior to their aircraft’s arrival in Canada. This allows the PHAC to implement appropriate measures for sick passengers before the aircraft arrives.
Public health authorities are solely responsible for contact tracing (tracking an infected person’s movements and identifying people who may have been in contact with that person). The PHAC manages international flight information and all notices to passengers, crew, or the general public.