The health and safety of our passengers and employees is always a top priority at Québec City Jean Lesage International Airport (YQB). The health measures in place at Québec City Jean Lesage International Airport (YQB) since the start of the global COVID-19 pandemic have also earned it the Airport Health Accreditation global seal of excellence from Airports Council International (ACI).
Answers to the most frequently asked questions about the coronavirus disease 2019 (COVID-19) can be found in the Frequently Asked Questions – COVID-19 section.
If you have any questions for our team, we invite you to request information using our online forms.
Mandatory COVID-19 vaccination requirements for travellers
Effective October 30, 2021, the government of Canada will require all air passengers 12 years of age and older to be fully vaccinated in order to board domestic, transborder or international flights departing from airports in Canada.
All passengers* and airport employees are required to wear a mask or face cover at all times when in the terminal.
Masks are intended to protect those around you, even if you have no symptoms.
*Children under the age of 2 and people with breathing difficulties or disabilities, or who are unable to remove their face cover unassisted, will not be required to wear a mask.
Keep a safe distance of 2 metres (6 feet) between yourself and others.
Wash or disinfect your hands often.
All sinks, soap dispensers, and hand dryers in the washrooms are touchless.
Hand sanitizer gel stations have been installed at all entry points and high-contact points for passengers (e.g. check-in kiosks and screening checkpoints).
We have increased our cleaning procedures, especially for contact points in the terminal (such as bridges, ramps and washrooms).
Fewer luggage carts
We have reduced the number of available luggage carts so that they can be cleaned more often and more efficiently.
Online check-in encouraged
Passengers are encouraged to check in online before they go to the airport.
Plexiglas has been installed at the check-in and boarding counters.
Advice for Travellers
Checking in online
Use your airline’s website to check in online before you head to the airport. Not only will it save you time, it will reduce your contact points during check-in.
Getting to and from the airport
Passengers can request a ride with Uber or a taxi company that serves YQB. Québec City’s public transit system, the Réseau de transport de la Capitale (RTC), also has a mobile app where you can purchase bus tickets.
Bring a mask or face cover
At Canadian airports and aboard aircraft, all travellers must have a removable non-medical mask or face cover that is large enough to cover their mouth and nose. The airport does not provide masks or face covers. You can buy masks at Relay convenience store located after the security checkpoint.
Plan a meal or snack
Relay convenience store and Origine restaurant are located in the secure airside zone and are open every day.
Some stores and restaurants are temporarily closed or have modified their business hours. You will find the details of the opening hours of the businesses in the Shops and restaurants section.
Beverages and snacks are available at the vending machines in the public and secure areas of the terminal.
Visit the Canadian Air Transport Security Authority (CATSA) website for more information on what you can bring on your flight.
At the Security checkpoint
Avoid wearing belts, jewellery, and clothing with metal embellishments, as these may set off the metal detector. If the metal detector goes off, you may need to be physically searched by a CATSA officer.
You may carry a 355 mL bottle of hand sanitizer in addition to the 100 mL bottles that fit in the 1 L clear, resealable plastic bag in your carry-on baggage.
Plan for your return to Canada
The government has established a comprehensive list of requirements that must be met to ensure the successful return of travelers to Canada. For complete procedures, see the Flying to Canada requirements checklist.
Download the ArriveCAN and CanBorder mobile app
Air travelers must submit their information through the ArriveCAN and CanBorder applications before boarding their flight. This includes travel and contact information, the quarantine plan, and the COVID-19 symptom self-assessment.
For more information on ArriveCAN app, click here.
For more information on CanBorder app, click here.